Skip to main content

How can we help?

Help with your account, the app, devices and installation from our Nairobi team.

Common support requests

  • App and login

    Help signing in, resetting passwords and adding users.

  • Device not reporting

    If a vehicle is not updating, contact us with the vehicle registration.

  • Alerts and reports

    Set up or change alerts, geofences and scheduled reports.

  • Installation and moves

    Book installation, removal or transfer to another vehicle.

  • Billing and renewals

    Questions about invoices and account renewals.

  • Anything else

    Not sure where to start? Call or email us.

Reach our team

Please include your name, company and vehicle registration so we can help quickly.

Send a support request

Thank you. Your message has been sent and our team will be in touch shortly.

Sorry, your message could not be sent. Please check the required fields or call +254 705 366 476.

Chat with us
Step 1 of 3

What can we help you with?

Select the services or products you need

Select everything you are interested in. You can choose more than one.